
If you start feedback with a “but” – you’ve already lost the conversation.
I used to jump straight into feedback.
Direct. Sharp.
“Not accurate enough,”
“I expected more,”
“There’s a gap that needs to be closed.”
From my side, it was just being straightforward.
From their side?
It felt like the end of the world.
Then it hit me:
Wait a second.
I hate it when people start with that tone too.
No one likes feeling like they have to defend themselves before they’ve even had their coffee.
So I started differently.
Something small.
A sentence like:
“I want to start with what worked well.”
And that changed the whole tone.
Not because I gave up on the feedback –
But because I started with an open heart, not a pointing finger.
It sounds simple,
But it completely shifts the energy of the conversation.
What’s worth remembering?
The sharpest feedback is the kind that doesn’t feel like a knife.
A good start leads to an ending someone can actually take with them.
Good feedback is the kind the other person can truly absorb.

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