
Once, during a routine visit to one of the production lines, I saw that the workers were struggling with a simple measurement.
I stood on the side, noticed the confusion ā and then stepped in.
I showed them exactly how to measure.
We solved it in two minutes.
At the end of the day, I asked the consultant who was accompanying me:
āSo, how was I?ā
He looked at me and said:
āTerrible.ā
I was shocked.
āWhat do you mean? I solved the problem!ā
Then he said a sentence that changed everything I thought I knew about management:
āYouāre not supposed to solve problems.
Youāre supposed to teach others how to solve them.ā
And from that day on ā I stopped being the hero who saves everyone.
And started being the one who asks:
āWhat do you think?ā āHow would you handle this?ā āWhat did you learn from it?ā
At first, it took restraint.
But later ā it freed me.
And it lifted them.
A good manager isnāt measured by how much they know ā
But by how much they help others believe that they do.








